Terms of Service

1. Acceptance of these terms

By accessing or using the website at novelavia.com (the "Website"), you agree to these Terms of Service. If you use the Website on behalf of a company, you confirm that you are authorized to accept these terms for it. If you do not agree, please do not use the Website.

2. About Novelavia and the Website

Novelavia is an early-stage product in development. The Website describes our product vision and includes an interactive proof of concept. Features described as planned, in development or part of future phases are not available, and their scope and timing may change. Nothing on the Website is a commitment to deliver a specific feature by a specific date.

3. The interactive demo

• Sample documents and their results are fictional and predefined for demonstration. Any resemblance to real companies, people or shipments is coincidental.
• When live analysis is available, results are generated by AI and may be incomplete or inaccurate. Always verify results against the original document before relying on them.
• Do not use demo results as the sole basis for operational, financial, legal or safety decisions, including dispatching drivers, billing or payments.
• Only upload documents you have the right to share. Do not upload documents containing sensitive personal information; use fictional or anonymized documents instead.
• The demo, including live analysis, may be limited, changed or unavailable at any time.

4. Acceptable use

You agree not to:

• use the Website in violation of any law or the rights of others;
• upload malicious files or content designed to disrupt, damage or gain unauthorized access to any system;
• attempt to circumvent rate limits, security measures or access controls;
• use automated means to access the Website in a way that places an unreasonable load on it; or
• misrepresent your identity or affiliation when contacting us or requesting early access.

5. Your content

You keep all rights to documents and information you submit. You grant Novelavia a limited permission to process that content only as needed to provide the function you requested, such as analyzing a document or responding to your request. See the Privacy Policy for details on how we handle information.

6. Pricing information

Prices shown on the Website are proposed early-access pricing for information only. They are not an offer to sell and are subject to change. No payments are processed through the Website.

7. Early access

Requesting early access does not create an obligation for you or for Novelavia. Participation in a pilot program, if offered, will be governed by a separate written agreement.

8. Intellectual property and feedback

The Website, including its text, design, graphics, software and the Novelavia name and logo, is owned by Novelavia and protected by applicable intellectual property laws. You may not copy or reuse it except as permitted by law. If you send us feedback or suggestions, you allow us to use them without obligation to you.

9. Third-party services and links

The Website may rely on or link to third-party services. Novelavia is not responsible for third-party websites or services, and your use of them is subject to their own terms.

10. Disclaimers

The Website and the demo are provided "as is" and "as available," without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement, to the fullest extent permitted by law.

11. Limitation of liability

To the fullest extent permitted by law, Novelavia will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or business opportunities, arising from or related to your use of the Website or the demo.

12. Changes and termination

We may update these terms from time to time by posting a new version on this page. We may suspend or restrict access to the Website or the demo at any time, for example to prevent abuse.

13. Contact

Questions about these terms? Email contact@novelavia.com.